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Oct 11, 2024

Walmart's Vision for Future Retail Automation & AI at DELIVER

Maggie Cai, Associate Director of Ecommerce Supply Chain Strategy, Walmart

Walmart's Strategic Look at Supply Chain Innovation

Walmart's strategy team is actively exploring innovative solutions to optimize their end-to-end supply chain for the next 5 to 10 years. A key area of focus, particularly relevant to DELIVER, is the last-mile delivery leg. Their team is keen on understanding how data-driven solutions, leveraging real-time AI, and automation can address future challenges in this space.

Exploring Cutting-Edge Technologies

DELIVER provided an opportunity for Walmart to gain insights into current technological advancements. One particularly interesting area was drone solutions, especially the concept of airships deploying drones, which could potentially overcome limitations in traditional last-mile delivery. Automation in sorting and other processes, showcased by various vendors, was another key area of interest for Walmart as they evaluate productivity, efficiency, and scalability of different technologies. The event allowed for valuable comparisons between different vendors and Walmart's existing solutions.

Meaningful Connections and Follow-Ups

The connections made at DELIVER were considered significant, leading to scheduled follow-up meetings to delve deeper into potential collaborations and solutions. The knowledge gained at the event is expected to inform Walmart's future strategies in supply chain innovation.

The Ideal Size for Meaningful Engagement

A surprising and highly appreciated aspect of DELIVER was its size. It was deemed "perfect" – substantial enough to attract a relevant group of experts and providers, yet not overwhelming, allowing for more meaningful and deeper connections compared to larger conferences. This facilitated more focused interactions and a greater understanding of potential synergies.

Key Benefits of DELIVER for Walmart:

  • Exposure to innovative last-mile delivery solutions, such as advanced drone technology.
  • Opportunity to assess and compare various automation technologies for sorting and other processes.
  • Facilitated "meaningful connections" leading to scheduled follow-up meetings.
  • The event's size allowed for deeper and more productive engagement with relevant industry players.
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