Speakers

In 2016, Tony Sciarrotta was appointed as Executive Director to revitalise the Reverse Logistics Association. He has held various industry positions, including 15 years in returns management at Philips, where he developed new reverse logistics strategies and worked with retail partners and industry groups on best practices.

He is an evangelist for improving the customer experience to reduce returns and their associated costs, and is considered a subject matter expert in reverse logistics. He speaks for the industry at conferences all over the world.

The Reverse Logistics Association is the only authoritative body for best practices related to reverse logistics. RLA is a member-driven, global trade association for the returns and reverse industry. The RLA offers information, research, solutions, and facilitates networking introductions for manufacturers, retail companies, and third-party providers. Their goal is to educate and inform reverse logistics professionals globally and be the voice of the reverse industry.