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105 minsArrive at DELIVER's registration desk for badge pick-up. Grab a coffee and relax until our first Keynote sessions start.
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Keynote Stage15 minsTake your seats in the Keynote theatre as DELIVER's Deputy CEO, Aurore Colella, officially opens DELIVER Asia ahead of this morning’s first keynote session.
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Keynote Stage15 minsAmid ongoing shifts in global supply chains, companies are increasingly leveraging Southeast Asia (SEA) and Singapore to diversify supply chain networks within Asia. Businesses are shaping and future-proofing global supply chains from Singapore with remarkable efficiency, and this is made possible by advanced infrastructure, customs efficiency, and a strong supply chain talent pool, making Singapore a critical and trusted logistics hub in Asia.
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20 minsThe session takes an in-depth look at how technology is transforming the grocery industry in Southeast Asia, with highlights by Jaya by Grab's journey on how tech-driven solutions are streamlining operations behind the scenes - from supply chains to in-store processes - to create better customer experiences.
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Keynote Stage25 minsPandora, the world’s largest jewellery brand, is revolutionising the industry with a bold commitment to sustainability. By shifting to 100% recycled silver and gold by 2025, Pandora is slashing its carbon footprint while maintaining the timeless quality of its pieces. This innovative approach avoids 58,000 tonnes of emissions and leads the way towards a low-carbon future without compromising on craftsmanship.
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60 mins
Enjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
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Breakout Stage45 minsJoin us for an inspiring session filled with innovative products, cutting-edge solutions powered by AI and automation, and services that are transforming the industry. Discover captivating case studies that showcase real-world success stories into the next generation of retail technology. Be part of the revolution!
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Breakout Stage45 minsJoin DP World in this exclusive sponsored session to explore the evolving landscape of global retail supply chains. Discover how cutting-edge logistics solutions, smart trade technologies, and sustainable practices are transforming the way goods move across the world. Gain valuable insights from industry leaders and see how DP World is driving smarter, faster, and more efficient trade—empowering retailers to stay ahead in an increasingly complex market.
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Breakout Stage45 minsAs Malaysia’s national postal and logistics provider, POS Malaysia has been at the heart of connectivity for over 200 years. From traditional mail services to cutting-edge logistics solutions, they continue to innovate and evolve to meet the needs of individuals and businesses. Join us as we share our journey in delivering reliable, sustainable, and customer-centric services that drive progress across Malaysia and beyond.
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Breakout Stage45 minsDiscover how Sport Conrad is transforming its warehouse operations to keep pace with growing order volumes. We’ll explore how intralogistics expert Kardex is implementing a cutting-edge AutoStore solution, seamlessly optimised for the site’s spatial conditions, ensuring a future-proof logistics strategy.
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Breakout Stage45 minsCustomer expectations are both high and diverse, necessitating brands to deeply understand each market. By comprehending what shoppers expect, brands can develop localized inventory strategies and returns policies that foster loyalty and protect margins. Asendia highlights the critical role of returns in shaping consumer behaviour and loyalty.
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Breakout Stage45 minsToday, everyone demands faster delivery, but we’re limited by options that either break the bank or seems impossible. Teleport, a Southeast Asian eCommerce logistics specialist with the region’s largest air network, will share insights on how to meet the need of modern day customers without compromising cost or efficiency.
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Keynote Stage40 minsBy leveraging data, technology, and sustainability practices, companies can create agile, transparent, and personalised supply chains that deliver greater value directly to consumers. In this session we will delve into how businesses can transform their supply chain operations to align with customer needs and expectations, gaining insights into fostering responsiveness, enhancing customer satisfaction, and building a competitive advantage in a dynamic market landscape.
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20 mins
Get ready to join us to discover the best suppliers in the Retail and Ecommerce industry! Winners are voted by our retailers and celebrated on the show floor ahead of our Networking Reception!
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120 mins
It's time to unwind, meet and connect with other industry leaders and decision-makers to explore the future of retail and technology in Asia. Indulge in exquisite vegetarian cuisine, complemented by a free-flowing open bar. This is an exclusive event for our DELIVER Asia's delegates.
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Keynote Stage40 minsThis session delves into the transformative role of data and artificial intelligence in creating highly personalised and digitised customer experiences. Discover how businesses can harness advanced analytics, AI-driven insights, and digital tools to anticipate customer needs, tailor interactions, and optimise engagement across channels. Key discussions will focus on leveraging predictive models, automation, and real-time data to foster loyalty, drive conversions, and redefine the modern customer journey.
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Keynote Stage20 minsThe critical interplay between supply and demand is the ultimate balancing act for supply chain professionals. In this session, we will be focusing on strategies to achieve operational optimisation and drive sustainable growth, gaining insights into balancing inventory, forecasting trends, and managing resources efficiently to meet customer expectations.
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Addressing the growing demand for faster, more reliable last-mile delivery while managing cost and scalability.
Key Topics: Innovations in delivery models, the role of urban logistics hubs, and managing customer expectations.Led by Loek Berendsen, Global Omnichannel Strategist | Founder and CEO, Bold Rethink
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: The practical applications of AI and machine learning (ML) in optimising supply chain end-to-end, and AI-Powered Retail Logistics by Shipsy.
Key Topics: Predictive Analytics, Smart Logistics, 10X Faster, Smarter, & Efficient Deliveries, Warehouse Robotics & Automation, Quality Control, Adoption Challenges, Customer Personalisation, In-Store Experiences.Led by: Sheila Berman, Global Data Product Excellence, Brenntag & Veena Theagarajan, Hewlett Packard, IT Director
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Examine scalable solutions for reducing the environmental impact of supply chain operations.
Key Topics: Transitioning to renewable energy in logistics, sustainable packaging, and reducing carbon emissions through efficient route planning.Led by Jason Ong, Former Head Of Customer Relations, Eu Yan Sang | Customer Insights Expert
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Elite Table: Strategies for Navigating Cost Pressures While Maintaining Operational Efficiency in South East AsiaConference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Tackle rising operational costs and evolving market dynamics unique to South East Asia.
Key Topics: Cost-effective supply chain innovations, leveraging technology to improve efficiency, and strategies for sustainable growth in the region.Led by Loek Berendsen, Global Omnichannel Strategist | Founder and CEO, Bold Rethink
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60 minsEnjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: The importance of partnerships among suppliers, distributors, and technology providers to drive innovation and efficiency.
Key Topics: Integrated platforms for supply chain visibility, co-innovation models, and shared logistics hubs.Led by Loek Berendsen, Global Omnichannel Strategist | Founder and CEO, Bold Rethink
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Growing online retail sales puts increased pressure on the supply chain and fulfilment industry, forcing the entire supply chain to look for ways to optimise processes.
Key Topics: Supply & Demand Management, Fulfilment & Warehouse Optimisation, Service Level, Forecast Accuracy, 3PL Partnerships.Led by Wennie Wong, Senior Director, Customer Supply Chain APAC, Estee Lauder
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Supply chain disruptions continue to impact retail operations globally. With changing consumer expectations and regulatory landscapes, it is crucial that businesses stay ahead through innovation, collaboration, and compliance.
Key Topics: Importance of Data, Talent Management, Ineffectiveness of Current Solutions, Subcontracting and Compliance ChallengesLed by: Terry Chan, Founder & Chairman, Hong Kong eCommerce Supply Chain Association & Philip Langerak, Supply Chain Director APAC, Dyson
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Conference Area60 mins
DELIVER Asia Roundtables encourage open, collaborative discussions among senior leaders in the retail, supply chain and logistics industries.
Roundtable discussions are open to all delegates who register their interest ahead of the event on a first come, first served basis. Each session will be guided by our industry experts to facilitate in depth exploration and capture key insights from the dialogue.
Focus: Exploring the explosive growth of ecommerce in India and other emerging economies, uncovering the drivers of this expansion, addressing market specific challenges, and crafting strategies for scalable operations.
Key Topics: Consumer Behaviour Shifts, Infrastructure and Logistics, Last-mile delivery challenges in diverse and rural geographies, Social & Quick Commerce.Led by Loek Berendsen, Global Omnichannel Strategist | Founder and CEO, Bold Rethink
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Keynote Stage30 minsThe rapid expansion of ecommerce in Asia presents daily challenges and adapting trends unique to the region. In this session we will learn strategies for scaling operations, navigating complex supply chains, and leveraging innovation to stay ahead in one of the world’s fastest-growing ecommerce markets.
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Keynote Stage30 minsLet's take a look at the future of retail envisioned by industry leaders. We will explore emerging trends, innovative technologies, and evolving consumer behaviors that are shaping the retail landscape beyond 2025. Gain insights into strategies for staying competitive, fostering innovation and sustainability, and meeting the demands of a rapidly changing market.
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