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24 March 2025

Revolutionising Retail: AI and Sustainability at Reliance Retail

AI Tackles Food Waste at Reliance Retail

Abhishek Rajpal, VP at Reliance Retail, shares how the company is leveraging AI to address critical supply chain challenges, particularly food waste. By implementing AI cameras from farms to store shelves, Reliance is optimising produce handling and reducing waste, a significant issue in organised retail.

"Biggest Help from AI Innovation"

"If we are able to solve this problem and we able to bring the food waste down I think this is the biggest help from AI Innovation to our lifestyle."

Looking to the Future: Sustainability and Consumer Behaviour

Rajpal also emphasises Reliance's commitment to sustainability, including the use of e-bikes for deliveries and solar-powered warehouses. He notes the shifting consumer preference towards eco-friendly products and transparent supply chains, driving Reliance to adopt technologies like QR codes for product traceability.

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