Parcel delivery has changed dramatically over the years, moving from a home-centric model to a more flexible, consumer-driven experience. In this session led by Geopost, we explore this shift with insights from industry leaders who discuss how logistics providers are adapting to changing consumer behaviours and technological advancements. Watch now to discover how out-of-home (OOH) delivery is reshaping the future of ecommerce logistics.

The Shift from Home Delivery to OOH Solutions

In the early days of ecommerce, home delivery was the standard—but it wasn’t always the most efficient. Missed deliveries led to increased costs, inefficiencies, and frustration for both consumers and logistics providers. As online shopping grew, so did the need for smarter solutions. Enter OOH delivery: a network of parcel lockers, pick-up points, and retail collection hubs that offer consumers greater control over when and where they receive their packages. This transition has been driven by companies like DPD, who have strategically expanded their OOH networks to meet demand.

The Changing Consumer Mindset

Today’s shoppers expect convenience and flexibility. While home delivery remains popular, long-term e-commerce users are increasingly choosing OOH solutions. Younger generations, in particular, favour the ability to collect parcels on their own schedule, avoiding the hassle of missed deliveries. Additionally, second-hand marketplaces like Vinted have reinforced the demand for cost-effective, alternative delivery options, making OOH solutions an essential part of the logistics landscape.

The Role of Technology in OOH Expansion

Advancements in data analytics and digital tools have played a key role in optimising the placement and efficiency of OOH delivery networks. By strategically locating lockers and pick-up points in high-density areas, logistics providers ensure maximum accessibility and efficiency. This session delves into how companies are leveraging these innovations to improve customer experience while reducing environmental impact.

Watch the Full Video

To see how leading logistics providers are shaping the future of e-commerce delivery, watch the session now! You’ll gain valuable insights into why OOH delivery is becoming the preferred choice for retailers and consumers alike. Discover how the industry is evolving to meet the demands of modern shoppers.