DELIVER Americas

We’ve all come to realize that besides all of the emerging technologies entering our space, from AI and Machine Learning to robotics, supply chains still rely on people. What's important is identifying those tasks that can be automated, using the technologies that can automate them, and then upskilling the people who used to be responsible for the mundane into more responsible and engaging positions. Let's explore how to build the new 2025 supply chain team of empathetic and successful leaders. 

How are industry leaders transforming high ambitions into profitable, value-driven outcomes? With 85% of consumers demanding more sustainable products and companies that prioritize sustainability outperforming their peers by 21%, it's clear that the future of business lies in sustainable practices. How are industry leaders transforming high ambitions into profitable, value-driven outcomes? Gain actionable strategies backed by success stories from B-Corp companies. Don't miss this opportunity to align your business goals with sustainability and unlock new avenues for growth and success.

Want to speed up your delivery process to grow order volumes into new markets? Learn how SEKO’s e-commerce solutions have been used to seamlessly connect primary supply chains to eliminate unnecessary suppliers, saving on costs and complications.

Join a dynamic panel featuring leaders from Ocado Intelligent Automation, along with industry experts from Performance Health and Packsize, as they delve into real-world case studies of AMR (Autonomous Mobile Robots) solutions. Discover how these cutting-edge technologies are transforming both existing brown-field sites and new facilities, driving efficiency, boosting throughput, and enhancing resiliency. You will learn firsthand how innovative warehouse automation is setting new standards in operational excellence.

In today’s fast-paced world, a scalable hybrid approach is revolutionizing how we deliver streamlined solutions through cutting-edge software and products. As efficiency meets automation, AI, robotics, and other advanced technologies are driving the future of hybrid fulfillment, transforming processes to be smarter and more responsive. To truly thrive, it's essential to maximize your network, leveraging optimized partnerships, seamless integrations, and powerful APIs, all of which are key to unlocking unprecedented success.

Join Maggie Barnett - CEO, LVK and Manny Rubianes - Head of Operations, Daybreak as they discuss all of the ins and outs of medical device fulfillment. They'll talk about how the customer journey is different, and the same to other eCommerce retailers. Manny will discuss why he's passionate about the medical device market and what he's learned during his time in the space, and together they'll discuss how to make the decision to delegate some tasks and own others when time is limited. 

 

So often businesses focus on the front end of retail: footfall, advertising, clicks and conversions. All of which is vital. But what happens once the sale is made? This session focuses on making it happen once that buy button is clicked. Finding your inventory in your network, planning fulfilment for your customer and then executing on that plan whilst making sure costs are controlled, expectations are met and the environment is not unduly compromised.

This session will focus on how supply chain leaders can embrace artificial intelligence (AI) to meet the challenges of the modern world, offering faster, more reliable, and personalized services that cater to the evolving demands of businesses and consumers alike. From more efficient route building to improved customer service and satisfaction, the capacity of AI to sift through and interpret vast data sets is revolutionizing how logistics companies forecast trends, optimize delivery routes, and manage resources more effectively. This shift is transforming logistics into a smarter, more dynamic network. It's now geared to proactively foresee changes, promptly tackle challenges, and adapt seamlessly to meet evolving business and consumer needs.

Retail is evolving at an unprecedented pace, driven by changing consumer behaviors and expectations. The post-purchase experience (PPX) has emerged as a critical factor in determining customer satisfaction, loyalty, and lifetime value.
 
This session will explore how to optimize the returns process to deliver an exceptional PPX and drive business growth.

This session will discuss the evolution of direct from China parcel fulfilment and how companies like Shein and Temu have leveraged it to leapfrog their competition. It will deep dive into the launch and global expansion of a Thai beauty brand leveraging direct from China fulfilment to penetrate 15 different global markets in parallel immediately after production ready. It will also outline steps that any business can take to include direct from China parcel fulfillment in their ecommerce logistics playbook.

Selling online is all about speed, efficiency, and flexibility, especially when it comes to getting orders into the hands of customers. A multicarrier strategy is no longer optional.

This session will unveil how our multicarrier shipping platform raises the bar for efficient, cost-saving delivery. Discover how Pitney Bowes continues to revolutionize the industry with their smarter Digital Shipping Technology.

Dragonfly does delivery differently. Firmly established in Canada and Australia, we are a leading tech-enabled provider of B2C package delivery and reverse logistics services for the growing e-commerce sector. Come learn how bringing our core values to life, and having a continuous improvement approach, enables us to reach 90% of Canadian addresses and offer a high-performance home delivery service with a 97.5% on-time success rate.

The world of shipping is complex. How do you know what's the best fit for your organization? WWEX Group will dive into various ways that a third-party logistics can add value into each level of an organization (purchasing, order management, shipping, invoicing, customer service, and executive), and what are the different forms that this relationship could take. They will also discuss trade-offs between leveraging a 3PL VS building a logistics program in house, clearing the pathway to your future strategies.

Box-on-demand, right-size smart automation solution designed to address how to safe guard the goods, generate a positive customer experience and have a void-less shipping box, with up to 40% reduction in corrugated cardboard consumption and carbon foot-print generation. The session will also explore innovative digital sortation: an introduction to the technology and the solutions manifested by its use.

Sharing lessons on how to be data-driven and customer-centric while building, scaling, and evolving delivery capabilities based on learnings from three Fortune 50 companies. Topics include lessons from launching and scaling ecommerce and last mile delivery (Walmart), social commerce platform capabilities for B2C and C2C sellers, globally (Meta/Facebook App, Instagram, WhatsApp), and new types of delivery and services, such as air modal, vans, and heavy bulky (Amazon).

Artificial intelligence has generated buzz in the retail industry for years, yet many retailers are not fully leveraging its potential. Despite the popularity of generative AI in supply chain management, retailers often miss opportunities to enhance their supply chains and order management processes with this technology. Those that are leveraging AI are taking calculated risks and staying on the forefront of innovation. By effectively integrating AI, retailers can achieve desired outcomes such as increased sales, enhanced productivity, and improved customer satisfaction.

Get ready to join us to discover the best suppliers in the Retail and E-commerce industry! 

Winners are announced on the Drai's Nightclub rooftop, with the Bellagio fountains in the background adding to the atmosphere. It's going to be a spectacular celebration!

It's time to unwind and enjoy some music & a dance at the Drai's, the most iconic nightclub in Las Vegas! 

Drai’s is the Vegas Strip’s only rooftop Beachclub. DELIVER guests have excusive access to Drai's multi-level beach and nightclub: complete with pools, cabanas, bungalows, bars, food, music and entertainment and a view like no other overlooking the fountains of Bellagio.

Grab a coffee and a pastry, and mingle with attendees to make the most of a pre-show networking opportunity.

How is Amazon revolutionizing supply chain management? It starts with its $1 billion investment in innovative technologies and startups. 

As customers increasingly shop online and look for even faster delivery, Amazon continues to invent new ways to raise the bar on customer and employee experience while working with other companies focused on those fields.

Franziska Bossart will take us through Amazon's latest bold venture in setting new industry standards.

The year is 2030, and you’re going  to the store. What do you see?

Whatever retail future you imagine - across apparel, grocery, or consumer goods - it will likely build upon the technology being tested today. Join this panel to hear insights from top leaders on what shopping could look like in 2030, and how to stay ahead of the curve. 

Tony Zasimovich will explore innovative strategies driving success in global retail, focusing on DP World’s role in operational excellence. Learn about trends in origin consolidation, warehousing, and e-commerce services to enhance your supply chain network.

DP World are a leading provider of smart logistics solutions, enabling the flow of trade across the globe. DP World is rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting the global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Shipping can feel like a juggling act, especially when your business is growing or dealing with seasonal swings. But it doesn’t have to be that way! Join Brian McFadyen from EasyPost for a fun, no-nonsense session packed with real-world tips, tricks, and case studies on how to keep shipping reliable, efficient, and budget-friendly.

Do you want to see your package getting delivered by drone and airship? Aeros is on a mission to transform expensive, carbon intensive, volatile, and highly complex logistics into one that is robust, zero-emission, simpler, more affordable, and accessible to a global population. Join this session to find out more.

Are you ready to take control of your ecommerce operations? Imagine a world where you can anticipate and proactively address disruptions to safeguard customer experiences. Where you can set the highest aspirations and excel at every stage of an order’s lifecycle. And pair that with a turnkey business intelligence uniquely tailored to your business. 

Join Arne Jeroschewski, CEO and Co-Founder of Parcel Perform as he unveils next-level business management and get a taste of how an AI-driven Co-Pilot can transform your delivery operations.

Enjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.

In this session, Ryan Powell. Chief Revenue Officer, at Pipe17 interviews Kevin Nohl - Senior Vice President of Global Supply Chain, Aterian (NASDAQ: ATER) - to discuss their strategy in managing multiple brands, channels, fulfillment centers, data flows, and complex workflows.

Discover how Mushiny's award-winning 3D sorter, recognized in the 2024 RBR 50 Robotics Innovation Awards, can revolutionize warehouse operations by boosting the efficiency of picking and re-bin sorting processes by up to 5X. This session will highlight the 3D sorter’s unparalleled throughput, exceptional scalability, and unique value, along with exclusive insights into how Mushiny's advanced software orchestrates the workflow, ensuring seamless integration and optimal performance.

Let's dive into this journey of empowerment together! Inspire your team, improve efficiency, and create a work environment where magic happens.

In today's digital age, consumers crave authenticity. RetailWire’s CEO, Dominick Miserandino, shares actionable strategies for building genuine connections with your customers. Using the power of storytelling, he presents 5 tips to foster authentic relationships, inspire innovation, and create lasting brand loyalty.

Recent surveys suggest that a small but growing share of US companies have started diversifying their investment and supply-chains. Given the political turmoil with this year's election on a global scale, this doesn't come as a surprise. What are the pitfalls and risks of this shift, and how can businesses enter new markets?

While flexible return policies boost customer loyalty, they also drive up operational costs. The dilemma lies in finding the sweet spot where customer satisfaction is upheld without compromising on profitability, and while pushing the sustainability agenda. Chris will explore how businesses can strike a balance between keeping customers happy and minimizing financial strain.