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  • Boosting Efficiency and Sustainability Through Digitalisation and Automation

    06 Jun 2024 Jesper Toubøl, Vice President Operations, The LEGO Group
    In this video, Jesper Toubøl, Vice President Operations, The LEGO Group shares insights, innovative strategies, and the latest trends shaping the industry.
  • Customer-Centric Supply Chain: It all started with a vision

    06 Jun 2024 Bjoern Kirchner, Corporate Vice President, Supply Chain Management at Henkel
    In this video, Bjoern Kirchner, Corporate Vice President, Supply Chain Management at Henkel shares insights, innovative strategies, and the latest trends shaping the industry.
  • Designing the Future Marketplace

    06 Jun 2024 Marina Khanayeva, CEO at Joom Solutions
    Welcome to the on-demand version of "Designing the Future Marketplace: Standing Out in the Age of E-Comm Giants" recorded at DELIVER Europe 2024! In this video, Marina Khanayeva, CEO at Joom Solutions ...
  • Does the Increase in Warehouse Automation Still Justify Outsourcing Models?

    06 Jun 2024 Christian Neumayer, VP Fulfillment & Quality at zooplus
    In this video, Christian Neumayer, VP Fulfillment & Quality at zooplus shares insights, innovative strategies, and the latest trends shaping the industry.
  • Preparing for the Store of the Future

    06 Jun 2024 Petra Robben, Partner, PwC leads a panel with Isaac Arevalo, Director of Fulfillment & Last Mile Distribution, AG1; Yolanda Hut, Chief of Staff, fonQ; and Carolien Vergouwe, Director Format Development and Realisation, HEMA
    In this video, Petra Robben, Partner, PwC leads a panel with Isaac Arevalo, Director of Fulfillment & Last Mile Distribution, AG1; Yolanda Hut, Chief of Staff, fonQ; and Carolien Vergouwe, Director Fo ...
  • Staying Value Driven

    06 Jun 2024 Marlein Wiertsema, Global Head of Service Fulfilment Development & Innovation, Ingka Group, IKEA
    In this video, Marlein Wiertsema, Global Head of Service Fulfilment Development & Innovation, Ingka Group, IKEA shares insights, innovative strategies, and the latest trends shaping the industry.
  • Supply Chain Interruption

    06 Jun 2024 Guido Jacobs, Executive Board Member, Director Final Mile & Customer Service Europe, Southern Africa, Australia & New Zealand at Amway
    In this video, Guido Jacobs, Executive Board Member, Director Final Mile & Customer Service Europe, Southern Africa, Australia & New Zealand at Amway shares insights, innovative strategies, and the la ...
  • The Future is Circular

    06 Jun 2024 Amy-Marie Allen, Head of Fulfilment, Supply Chain, Selfridges; Laurence Fontinoy, Head of Circularity, Decathlon; and Stephanie Crespin, Founder & CEO, Reflaunt.com
    Welcome to the on-demand version of "The Future is Circular" recorded at DELIVER Europe 2024! In this video, panel guests share insights, innovative strategies, and the latest trends shaping 'circular ...
  • The Future of eCommerce at Tesco: Scaling for Growth and Efficiency

    06 Jun 2024 Dr. Oliver Vogt, Director Strategy and Transformation at Tesco
    Welcome to the on-demand version of "Ecommerce at Tesco: How an online grocery giant was born" recorded at DELIVER Europe 2024! In this video, Dr. Oliver Vogt, Director Strategy and Transformation at ...
  • Why Being ‘Sustainable’ is No Longer Good Enough

    06 Jun 2024 Char Love, Global Director of Advocacy at Natura&Co
    Welcome to the Regeneration Generation" recorded at DELIVER Europe 2024! In this video, Char Love, Global Director of Advocacy at Natura&Co shares insights, innovative strategies, and the latest trend ...
  • Beyond the buy button - the psychology of the real customer journey

    06 Jun 2024 Sean Sherwin-Smith, Product Director Post-Purchase, nShift
    This session focused on the importance of the post-purchase customer journey and how it can be optimised to drive customer loyalty and brand advocacy.
  • Building Efficiency In Existing Sites While Looking to the Future

    06 Jun 2024 Jamie Spencer - Sales Director, EMEA; John Wilson - Senior Director, Global Automation R&D, GXO; & Royanna Chappell, VP of Strategic Accounts, Ocado Intelligent Automation
    This session at DELIVER Europe 2024 featured Ocado Intelligent Automation (OIA) and its customer, GXO, discussing the successful implementation of Chuck AMRs (Autonomous Mobile Robots) in GXO's wareho ...
  • China's e-commerce players are coming to Europe!

    06 Jun 2024 Benedikt Stolze, Founder & CEO, Urbify
    Benedikt Stolze, Founder & CEO of Urbify, delivered a compelling presentation at DELIVER Europe 2024, addressing the growing challenge of Chinese e-commerce giants entering the European market. He hig ...
  • DHL Explores E-commerce Trends and Challenges

    06 Jun 2024 Alexander Schmitz-Hübsch, SVP Marketing & Commercial, DHL eCommerce and Stuart Hill, CEO of DHL eCommerce UK
    This session at DELIVER Europe 2024, featuring industry experts Stuart Hill, CEO of DHL eCommerce UK, and Alexander Schmid, Senior Vice President of DHL eCommerce, delved into the evolving e-commerce ...
  • E-shoppers vs SMEs, what makes a great delivery experience?

    06 Jun 2024 Carmen Cureu, Market Research Director, Geopost
    This presentation. delivered by Carmen Cureu, from Geopost, a leading international parcel delivery network, delved into the evolving expectations of both e-shoppers and SMEs regarding delivery servic ...
  • Easing the pain: Enhancing customer experience in a competitive market

    06 Jun 2024 Joe Matheron, Senior Director of Customer Success, Metapack
    This session at DELIVER Europe 2024, led by Joe Matheron, Senior Director of Customer Success at Metapack and Ship Engine, focused on understanding and addressing customer pain points throughout the e ...
  • Elevating women in supply chain: Think it. Say it. Do it.

    06 Jun 2024 Amandine Bourdon, Head of FR Last Mile Delivery and Returns, Decathlon; Sunaina Kohli, Global Inclusion Strategist, The Human Difference; and Beatriz Perez, Sr Manager Supply Chain Development, PVH
    The energy was palpable as the session on "Elevating Women in Supply Chain" kicked off at DELIVER Europe. It was a refreshing sight to see a diverse audience eager to engage in this important conversa ...
  • Enhancing customer experience through effective returns management

    06 Jun 2024 Marko Kiers, Chief Commercial Officer at Rebound
    In a dynamic session, Mark Chief Commercial Officer at Rebound, discussed the crucial role of returns management in shaping customer experience....
  • Enhancing NPS while reducing costs

    06 Jun 2024 Naud Frese, Regional Head of Maersk Ground Freight & E-Commerce Growth and Development and Sam Coiro, Head of Global eCommerce BD, Maersk
    In this discussion, key figures from Maersk shared their perspectives on the latest trends shaping the industry. The session featured Sam, the Global Head of E-commerce at MK, and Sander Van Enschot, ...
  • Future-Proofing Warehouses with Intelligent Automation

    06 Jun 2024 Mark Richardson, CEO, Ocado Intelligent Automation
    At DELIVER 2024, Mark Richardson, CEO of Ocado Intelligent Automation, took the stage to discuss the role of automation in logistics and how businesses can leverage it to stay ahead in an increasingly ...
  • How ASICS optimizes cross-border shipping with Seven Senders

    06 Jun 2024 Thomas Hagemann, CEO & Co-Founder, Seven Senders; Suzanne Bassermann – Outbound Transport Team Lead - ASICS; & Michael Gryszko-Prattes - Director of Distribution - ASICS
    This session at DELIVER Europe 2024 showcased the successful partnership between ASICS, a leading sportswear brand, and Seven Senders, a provider of cross-border delivery solutions in Europe.
  • How can we drive efficiency and speed to market while prioritising sustainability?

    06 Jun 2024 Stuart Greenfield, Sales Director, Advanced Supply Chain & Simon Sexton, VP Sales Europe, Advanced Supply Chain
    This session focused on the challenges and opportunities for retailers in today's dynamic market, emphasizing the importance of efficiency, speed to market and sustainability. 
  • How major French retailers leverage their delivery management system to implement agile and context-based strategies

    06 Jun 2024 Elie Gharios, CEO, Klareo & Geoffroy BLERVAQUE, Senior Manager, Square Management
    This session at DELIVER Europe 2024, featuring Elie Gharios, CEO, Klareo & Geoffroy Blervaque, Senior Manager at Square Management, explored the challenges and opportunities of home delivery in the Fr ...
  • How next-hour delivery is changing the game for retailers: Learnings from MediaMarktSaturn and Uber

    06 Jun 2024 Jordi Suarez, Senior Director, Head of Global Uber Direct, Uber & Michael Jaschek, Manager Logistics Sourcing & Partners, MediaMarktSaturn
    This session explored the growing demand for on-demand delivery and how Uber Direct is helping retailers meet those expectations.
  • How to achieve high storage density but still choose a flexible and scalable solution

    06 Jun 2024 Alexander Peschel, Vertical Director Retail EMEA, Hai Robotics
    This session at DELIVER Europe 2024, presented by Alexander Peschel from HAI Robotics, showcased the company's innovative robotic solutions for warehouse automation, emphasizing flexibility, scalabili ...
  • This presentation at DELIVER Europe 2024, by Luca Graf, CEO of MS Direct, focused on the importance of a seamless and customer-centric approach to cross-border shipping, particularly for the challengi ...
  • In the end, the goods must be in the shops

    06 Jun 2024 Alexander Prahl, Head of Sales and Contracting, Tailwind
    This session at DELIVER Europe 2024 featured  Alexander Prahl, Head of Sales and Contracting for Tailwind Shipping Lines, the shipping line of Lidl, discussing the company's unique approach to ocean s ...
  • Innovation, Technology and Sustainability: Key Drivers of Customer Satisfaction, NPS and ECommerce Growth

    06 Jun 2024 Sanae Murschel, Director of International Sales at Colissimo and Florian Leclerq, International Sales European Manager, Colissimo
    This session from Colissimo focused on the company's commitment to sustainability and innovation in the French last-mile delivery market.
  • Localize your cross-border returns service and elevate customer satisfaction

    06 Jun 2025 Helen Scurfield, CEO - Asendia Global Returns
    Helen Scurfield, CEO of Asendia Global Returns, presented a compelling session at DELIVER Europe 2024 on the challenges and opportunities of international returns.
  • Operational excellence that can win customers, drive profitability and be environmentally friendly

    06 Jun 2024 Georgia Leybourne, Chief Marketing Officer, Linnworks
    Georgia Leybourne from Linnworks explored three key pillars of operational success—expansion, automation, and control—offering insights into how retailers can optimise their operations after a custome ...
  • Jonathan Jensen, CEO of Relay Technologies, took the stage at DELIVER Europe 2024 to discuss the company's innovative approach to ecommerce delivery. Fresh off winning the Rising Star award at the DEL ...
  • This session focused on the complexities of modern retail and the need for predictive fulfilment solutions to optimise omni-channel operations and drive profitability.
  • The Evolution of Parcel Delivery: Why Out-of-Home is the Future

    06 Jun 2024 Hervé Crochet, Head of Sales, Geopost & Wouter van Keulen, Head of International Development, Pickup
    Parcel delivery has changed dramatically over the years, moving from a home-centric model to a more flexible, consumer-driven experience. In this video, we explore this shift with insights from indust ...
  • The rise of OOH delivery in Europe: a case study with Notino

    06 Jun 2024 Michal Jedlicka, Global Transport Director, Notino & Peter Blackburn, International Commercial Director, InPost
    This session at DELIVER Europe 2024 featured representatives from InPost and Notino, discussing their successful partnership in leveraging out-of-home (OOH) delivery to enhance the customer experience ...
  • Turn satisfied shoppers into repeat buyers

    06 Jun 2024 Tobias Buxhoidt, Co-Founder and CEO at parcelLab & Iga Walczak, Manager, Ecommerce Distribution & Projects at Bestseller
    At DELIVER Europe 2024, one of the breakout sessions delved into a crucial yet often overlooked aspect of the retail journey: the post-purchase stage. While much focus is typically placed on attractin ...
  • Unbox Robotics: Revolutionising Parcel Sortation with Swarm Robotics

    06 Jun 2024 Rohit Pitale, Co-Founder and CGO, Unbox Robotics
    At DELIVER Europe 2024, Unbox Robotics presented a live demonstration of their innovative sorting solution...
  • Unlocking revenue growth through innovative cross-border ecommerce

    06 Jun 2024 Chris Hodge, Ecommerce Marketing Manager at FedEx Express
    This presentation delivered by Chris Hodge, Ecommerce Marketing Manager at FedEx Express, focused on strategies and solutions for businesses to unlock cross-border revenue growth and navigate the comp ...
  • Unpacking Loop Earplugs’ international growth playbook

    06 Jun 2024 Maggie Barnett, Chief Operating Officer, ShipHero & Davy Dujardin, Global Lead Warehouse & Transport, Loop
    This session featured Maggie Barnett, COO of ShipHero, and Davey, from Loop, discussing their partnership and how it has enabled Loop's rapid growth in the ecommerce market. The discussion emphasized ...
  • You will fail at scaling OOH networks. Unless...

    06 Jun 2024 Miha Jagodic, Founder & CEO, Bloq.it
    This session at DELIVER Europe 2024, presented by Miha Jagodic, CEO and co-founder of Bloq.it, focused on the complexities and challenges of establishing and scaling out-of-home (OOH) delivery network ...

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